About Us

Engineers of Integrated Solutions

TRANSWATER brings together latest technology and engineering from global manufacturers to provide innovative solutions and services to our customers with a local touch and professionalism.

TRANSWATER is staffed with a group of dedicated employees who are experienced and suitably qualified in the field of work they work in. More than half our staff and managers are technically trained and qualified engineers with relevant industry experiences. For over 30 years as the local business partner for Emerson Process Management, our engineers have acquired not only product knowledge but also industry focused application knowledge for Fisher Controls, Regulator Technologies, Control systems and solutions. We provide business solutions to our customers through the correct application of products, services and solutions that contribute to our customer’s enterprise in the areas of control, safety, efficiency, and reliability.

Our local team is able to support customer’s project planning activities from grass root project engineering stage, whether the requirement involves a single piece of equipment, a complete engineered control system, local training or engineering services for the technology they have already owned. We strive to develop a long-term relationship with each customers by taking ownership and working together up to the implemented stage.

TRANSWATER also provides life-cycle services to help to maximise the customer’s plant efficiency, capacity and reliability, and minimise your risk of downtime. Our service specialists receive factory training to stay current with technological changes and execute best maintenance practices to ensure quality workmanship to guarantee equipment running. We have extensive experiences in supporting plant turnaround services, plant retrofits, refurbishments, loop audit services and maintenance contracts in areas of Instrumentation & Control besides conventional product services and product diagnostic services.

TRANSWATER conducts periodic product engineering / application and maintenance educational training as part of our after sales value added services to our customers.

Our Vision 

To be the business partner that provides; 

  • Excellence in solutions and services to customers
  • Excellence in growth and development for employees, shareholders, and stakeholders.

Our Mission

1

Workplace

Being a Learning Organization where employees, the company’s most important assets, are inspired to transform to be the best they can be.
2

Marketplace

Being the market leader in our field of instrumentations and controls business in Malaysia and to foster a network of business partners and an environment of mutual loyalty with each other.
3

Community & Environment

Being responsible corporate citizen with staff participation that makes a difference.
4

Profit

Maximizing return to shareholders while being mindful of our overall responsibilities.

Milestone

1981

Transwater Tenaga Sdn Bhd was established

Transwater Tenaga Sdn Bhd was established as an engineering supply company specializing  in control valves & process control product. We ventured into the Oil & Gas industry. 

TW was appointed the sole representative for Fisher Controls and this relationship still  stands. Today we are known as Local Business Partner (LBP) to Emerson Process  Management / Fisher Controls.

1983

Transwater API Sdn Bhd was established

1986

Become a Petronas vendor: Registered as a Petronas vendor and is a holder of Petronas Licence since then until today.

1997

ECO Office: East Coast Operation (ECO) was established in Paka, Terengganu.

2002

ISO Awarded: ISO Quality Management System ISO 9001:2000 certification by RWTUV achievement.

2005

EMO Office: TW East Malaysia Operation (EMO) was established in Miri, Sarawak.

2009

NRO Office: TW Northern Region Operation (NRO) was established in Penang.

2010

Lost Time Injury (LTI): TW achieved 1 million man hours without LTI (Lost Time Injury) for 6 consecutive years milestone in May 2010.

East Coast Operation (ECO) was relocated to a bigger premise in Kemaman, Terengganu.

2011

30th Anniversary: Transwater celebrates its 30th Anniversary.

  • Valve Service Centre in Shah Alam was in the process of being audited to be certified as  “Fisher Licensed Service Facility”. 
  • TW East Malaysia Operation (EMO) expanded its’ operation with another building next to its existing office & workshop in Miri, Sarawak. 
  • TW Northern Region Operation (NRO) relocated their new office in Prai. 
2012

Fisher Authorized Service Provider: Process & Plant Services (PPS-HQ) was certified as Fisher Authorized Service Provider for Workshop Repairs & Field Services in West Coast Malaysia.

2013

New Building: Process & Plant Services (PPS) was relocated to a new building at Jalan Pemberita,Temasya Industrial Park, Glenmarie, Shah Alam.

2014

ISO Certification: PPS achieved certification of ISO Quality Management System ISO 9001:2008 by TUV NORD.

  • TW Process & Plant Services (ECO) was certified as Fisher Authorized Service Provider for  Workshop Repairs & Field Services in East Coast Malaysia. 
2015

Fisher Authorized Service Provider: TW Process & Plant Services (EMO) was certified as Fisher Authorized Service Provider for Workshop Repairs & Field Services in East Malaysia.

  • TW achieved 2 million man hours without LTI (Lost Time Injury) for 5 consecutive years  milestone in May 2015. 
2016

Integrated Management System (IMS): Transwater API achieved certification of Integrated Management System (IMS) covers ISO 9001:2015 , ISO 14001:2015 and OHSAS 18001:2007.

2017

Representative for Isolation and Pressure Relief Valves in MALAYSIA: TRANSWATER was appointed as the Representative for Isolation and Pressure Relief Valves in MALAYSIA due to the Emerson’s acquisition Valve & Controls Business Unit of Pentair.

2018

New office in ECO: New office and workshop in Kuantan was established

  • New office in EMO: New workshop in Bintulu was established.
2020

Integrated Management System (IMS) for ISO 9001 : 2015, ISO 14001 : 2015 & ISO 45001 : 2018: TRANSWATER API successfully upgraded OHSAS 18001 : 2007 to ISO 45001 : 2018