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CUSTOMER CARE
 
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Our customers come to Transwater because we get things done. We have proven our ability to deliver innovative, reliable solutions anywhere they need them. So that whatever the demand, whatever the challenge, we work hand in hand with our customers.

Transwater is a local company that brings together global technology and engineering to provide innovative solutions for our customers. Together with our principals, we deliver comprehensive customer solutions. We conduct customer satisfaction survey annually to ensure continuous customer satisfactory.

Transwater Tenaga & Transwater API are c ertified to ISO 9001: 2000 by TUV CERT Certification body of RWTUV Systems GmbH since year 2002.

Our vision is to have world-class staff providing excellence-localized services that understands our business partners’ requirements and culture.

As a value added service to our East Coast customers, we have launched a helpdesk since 2004. Transwater API East Coast Operation (ECO) currently has a local team of 10 to provide solution & support services for customers.

ECO Helpdesk
 
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